Stop Waiting for Discharge Surveys

Families who need support the most aren’t always present when leaders round, and waiting for discharge surveys to understand family experience and needs is often too late.

Pulse surveys capture family feedback in real time through automated, quick check-ins and validated assessments, and flag needs early so teams can prioritize outreach and service recovery.

  • Integrates seamlessly with all current AngelEye solutions on our V5 platform, eliminating IT complexity.
  • Supports family needs assessments, discharge readiness, and psychosocial screenings, translated in over 70 languages.
Let Pulse Deliver Real-Time Insights

Pulse provides a more proactive approach to family engagement – one that improves the accuracy of feedback, reduces missed signals, and enables teams to respond earlier and more effectively.

Shifting from Reactive Feedback to Proactive Insight

Current Paradigm

The Pulse Model

Current Paradigm

Single survey post discharge

timing

The Pulse Model

Continuous During Stay

Current Paradigm

physical presence Required

capture

The Pulse Model

embedded in our family app

Current Paradigm

Manual review &
delayed Response

actionability

The Pulse Model

automated scoring & fast notification

Two Flexible
Feedback Modalities

Empower your team with flexible survey options designed to capture the right data at the right time-without disrupting the care journey.

Simple Check-Ins

Gather family feedback through a streamlined, single-question interface, which appears instantly at guardian login to ensure maximum participation.

  • Best For: Routine family satisfaction check-ins.
  • The Advantage: High response rate, leading to quicker service recovery.
Pulse simple survey on phone screen
Pulse Postnatal Survey on phone

Comprehensive Assessments

Go beyond the surface with multi-question surveys, choosing from our library of templates or customize for your unit’s specific needs.

  • Best For: Comprehensive clinical screenings embedded directly into your existing workflows.
  • The Advantage: Available templates for SDOH and PPD screening, or build customized assessments.
COMING FALL 2026

An Insight Tool Providing Actionable Trends for Leaders, and Clear Priorities for Teams and the families who most need support when they can’t be at the bedside.

pulse surveys

Shifting from Reactive Feedback to Proactive Insight

Timing

The Current Process:
Retrospective, end of stay surveys

The Pulse Model:
Real-time (Continuous insight during hospitalization)

Capture

The Current Process:
Dependent on physical presence

The Pulse Model:
Embedded natively in the digital  tools families already use

Actionability

The Current Process:
Manual review and delayed response

The Pulse Model:
Automated scoring, flagging, and quick clinical escalation

patient connect physician interface