Real-Time Surveys.
Measurable Action.


Stop Waiting for Discharge Surveys
Families who need support the most aren’t always present when leaders round, and waiting for discharge surveys to understand family experience and needs is often too late.
Pulse surveys capture family feedback in real time through automated, quick check-ins and validated assessments, and flag needs early so teams can prioritize outreach and service recovery.

Shifting from Reactive Feedback to Proactive Insight
Current Paradigm
The Pulse Model
Single survey post discharge
timing
Continuous During Stay
physical presence Required
capture
embedded in our family app

Manual review &
delayed Response
actionability
automated scoring & fast notification
Two Flexible
Feedback Modalities
Empower your team with flexible survey options designed to capture the right data at the right time-without disrupting the care journey.
Simple Check-Ins
Gather family feedback through a streamlined, single-question interface, which appears instantly at guardian login to ensure maximum participation.


Comprehensive Assessments
Go beyond the surface with multi-question surveys, choosing from our library of templates or customize for your unit’s specific needs.


Shifting from Reactive Feedback to Proactive Insight
Timing
The Current Process:
Retrospective, end of stay surveys
The Pulse Model:
Real-time (Continuous insight during hospitalization)


Capture
The Current Process:
Dependent on physical presence
The Pulse Model:
Embedded natively in the digital tools families already use
Actionability
The Current Process:
Manual review and delayed response
The Pulse Model:
Automated scoring, flagging, and quick clinical escalation

