The first evidence-based NICU navigation & discharge coordination solution to support families and care teams.

The Discharge Reality Power to Impact Outcomes How We’re Different Delivering Real Results Strong Foundation

Introducing NICU2Home

AngelEye Health’s NICU2Home Solution redeﬁnes NICU navigation, equipping care teams with integrated technologies that cultivate conﬁdent families. Experience a new era of seamless support for families and clinicians throughout the NICU stay and as they safely transition from the NICU to home.

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The Current Discharge Reality

Parents forget or misremember 80% of care instructions
15% – 37% of NICU infants require readmission within one year
Parental education is concentrated in the 48-72 hours prior to discharge

The Power to Impact Outcomes

Watch the Parent Experience

Benefits for Clinicians

Proactively identify and support at-risk families
Improve staff efﬁciency & save staff time
Reduce readmission rates
Decrease cost by reducing length of stay

Benefits for Parents

Improve health outcomes
Enhance continuity in communication & care
Increase parental conﬁdence & competence
Improve engagement

“This is a method of communication that our young parents are most familiar with. We have to embrace that parents will go to their phones ﬁrst to look up information and the NICU2home app is a way to steer parents toward the most accurate information/content as it relates to their infant.”

– Neonatologist

“The daily update (especially weight and milestones) were highlights we anticipated every morning. It helped me gauge progress without feeling like I was bugging the nurses.”

– Mother, 33 weeks

How We’re Different

Dynamic Roadmap: Guiding The NICU Journey

A visual guide that integrates physiologic milestones and family tasks empowering parents with a clear understanding of the NICU journey.

Surveys: Tailoring Care Through Feedback

Automated, adaptable assessments inform real-time, personalized care adjustments and clinical feedback to enhance outcomes and satisfaction.

Education and Resource Delivery: Streamlining Family Readiness

Automated education delivery synchronized with the baby’s health journey, improving staff efficiency while empowering families.

Align Schedules: Optimizing Clinical Care & Staff Efficiency

Enhances team collaboration and boosts clinical productivity, enabling precise planning of visits and care activities.

Secure Messaging: Enhancing NICU Communication

Real-time updates and diverse communication options in the family’s preferred language and modality foster informed, engaged families, saving clinicians’ time.

Data Visualization: Delivering Insights

Displays EHR data as clear, accessible graphs with straightforward definitions to enable parents to grasp their child’s status and progress easily.

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NICU2Home Delivers Real Results

Data from 169 families in 3 NICUs found that the App helped:

90%

Better understood their baby’s progress

70%

Were more conﬁdent caring for their baby

77%

Made fewer calls to the NICU for updates

79%

Understood the care their baby received

76%

Spent less time searching the internet

Discharge Guidelines

Evidence Based Research

PROUD PARTNERS

Built on a Strong Foundation

AngelEye is pleased to partner with some of the industry’s leading organizations to advance our shared vision of improving the lives of NICU care teams and the families we all serve. These partners are instrumental in the development of our new discharge coordination solution.

Support

Keeping your system running is our top priority.

At AngelEye Health, you’re not an afterthought. You’re our only thought because we understand that both staff and parents rely on AngelEye’s solutions to be available when they need them. Our US-based support team delivers unparalleled service and is ready to help when you or your families need assistance.

Unparalleled Response Times

We strive to respond to every service request within 24 hours. Our actual average response time is 1.7 hours!

Timely Ticket Completion

Our goal is to close tickets within 72 hours. Our actual average time to close a ticket is 12.3 hours!

Clinical Support

Our clinical resources are available to answer ongoing questions and provide ‘best practice’ suggestions. We offer ongoing training to ensure your team maximizes the value of your investment.

Network & Technical Support

Remote status monitoring allows our US-based support team to monitor your system proactively to identify & resolve any issues that may arise.

Hardware Support & Repair

Minimizing downtime is our goal. We provide spare cameras to keep on-site if a camera needs immediate repair or replacement and offer an Extended Warranty to protect your investment.

24/7 Family Support

Our US-based phone team relieves you of the burden of troubleshooting issues. The App has a self-service Password Reset option and an online library of FAQs to address most issues.

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We Take Security Seriously

We know that the security of the systems and data in your hospital is one of your highest priorities. AngelEye is committed to ensuring the confidentiality, privacy, and integrity of all electronically protected health information (ePHI) for our hospital partners. We maintain compliance and proactively address information security and mitigate risk.