Engage Families.
Impact Outcomes.
The Business Case for Connection
When families and care teams are better connected, everyone benefits. With our CameraSystem, families have secure, live-stream video access to their baby’s progress—anytime, anywhere. And care teams are supported with smarter, more efficient communication for enhancing staff efficiency.
Proven Impact. Meaningful Results.
Cameras in the NICU are driving meaningful operational results. After launching AngelEye’s CameraSystem, one Level IV NICU tracked data over 18 months and found measurable improvements in staff engagement, family satisfaction, breastfeeding rates, and discharge readiness.
The Results: Improved Engagement Among Families and the Care Team
Staff Engagement
Increase
Patient & Family Satisfaction Increase
Mom’s Own Milk at Discharge Increase
Always Innovating for a Better Experience
Pump Session Tracking Integrated into CameraSystem
All in one app! Empower families with seamless, data-driven tracking that allows mothers to view their baby in real time during pumping sessions while effortlessly logging time, date, and volume. This enhancement builds stronger bonds and higher volume of milk production, even during separation.
Flex Adapter Full Range of Motion
Game-changing hardware! The new flex adapter offers an incredible range of movement, making it easier than ever for nursing staff to adjust camera angles and provide families with the best views of their baby. For NICU families, this means a stronger connection, clearer views and peace of mind.
What Makes Us Unique
Single Sign-On
ability for staff to log in with their facility domain, ID and password
Bed Management
integration with hospital EHR to automate camera management process
Account Management
parents create and manage additional family members’ accounts without sharing personal information
Language Translator
translates the entire platform into 75+ languages (Powered by Amazon Translate)
Free Spare Camera(s)
based on camera deployment to minimize downtime
Mounting Consultation
determine optimal mounting options for each unit
Donor Recognition
support initial and ongoing fundraising efforts and donor recognition
One-Way Messaging
HIPAA-compliant text, photo, & video messages to parent users
Real-time Care Updates
Deliver Real Results
Secure Messaging promotes consistent, translated communication from the care team, providing greater transparency into the child’s care plan and progress, and delivers memorable moments so important to parents. In a recent study, messaging capabilities improved communication with parents from 45% percent to 82%, and 80% of users were either neutral or agreed that the AngelEye Solution made communication easy and efficient.
The Power to Empower
Impact Care Teams
Impact Families
In a recent study, messaging capabilities improved communication with parents from 45% percent to 82%, and 80% of users were either neutral or agreed that the AngelEye Solution made communication easy and efficient.
Camera as a Service
Cameras are powerful sensors that will continue to become ubiquitous in the clinical environment. AngelEye intends to leverage this technology and continue to apply it to Family Streaming (our CameraSystem), and to add additional services such as Clinical Streaming (monitoring), and Computer Vision (AIVision) in the future. By leveraging camera hardware and software infrastructure, we will allow our hospital partners to get the most out of their investment, adding services as they align with their needs.
Choose Your Partner with Confidence
Whether you are changing from another system or starting new with AngelEye’s NICU Camera technology, our implementation and support teams include some of the organization’s most seasoned onboarding specialists to help new customers navigate the implementation and adoption of your new solutions.
375+ NICU Partners
~10,000 Cameras
120+ Conversions
Top 10 Questions & Answers
Answers to your most pressing camera conversion questions.
Why Choose AngelEye Health?
Our Partner stories on why they converted their NICU bedside cameras
Find the Right Partner, a checklist.
How do you choose a bedside camera solution that best fits your unit’s needs?
Support
Keeping your system running is our top priority.
At AngelEye Health, you’re not an afterthought. You’re our only thought because we understand that both staff and parents rely on AngelEye’s solutions to be available when they need them. Our US-based support team delivers unparalleled service and is ready to help when you or your families need assistance.
Unparalleled Response Times
We strive to respond to every service request as quickly as possible. Our actual average response time is less than 3 hours!
Timely Ticket Completion
Resolution time can vary depending on the solution and if it is a hardware or software issue. For camera software-related issues, resolution time averages less than 24 hours.
We Take Security Seriously
We know that the security of the systems and data in your hospital is one of your highest priorities. AngelEye is committed to ensuring the confidentiality, privacy, and integrity of all electronically protected health information (ePHI) for our hospital partners.
Soc2 Type2 compliance demonstrates that AngelEye Health has the industry’s highest level of internal controls in place to protect our partners’ data.
Cloud-Based
EHR Integration
3rd Party Penetration Testing
HIPAA-Compliant
Identity Management
End-To-End Encryption
Connect from Anywhere. Impact Outcomes.
Our CameraSystem™ offers live-streaming video access to your child’s progress, no matter where you are or what device you’re using. This innovative solution also enables care teams to share important updates and heartwarming moments through real-time texts, photos, and videos. This combined approach can help ease the stress and anxiety of parents with children in the NICU or pediatric unit, foster stronger connections when you can’t be at the hospital, and enhance the efficiency of your hardworking staff. The solution engages parents as essential members of the care team.