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Guardian Angel

The AngelEye Blog

“One Degree”

They say that the destination of a flight completely changes if the trajectory is moved by one degree. Earlier this year, one of my most exciting projects to date went live. As a project manager for most of my healthcare career, I have had plenty of ‘Go Lives’ but not one that has tugged on my heart strings like this one did; especially one story in particular (but we’ll get to that- hang in there with me).

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A NICU Stay During The Pandemic

My son was born at 28 weeks gestation and then spent 99 very long days in the NICU. It wasn’t until we had been home for several months that I started to process the trauma and isolation I experienced throughout his NICU stay.

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A Picture is Worth More Than a Thousand Words

Over the years, I have had the opportunity to provide emotional support to many mothers whose babies were admitted to the Neonatal Intensive Care Unit (NICU). As a NICU nurse, I would recite the same comforting words to each mother as she was discharged and forced to leave the hospital without her newborn. It was not until I had to leave my 28-week son, Theo, in the NICU that I fully understood the trauma of being physically separated from him.

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Coming Full Circle: A Story of a NICU Nurse Turned NICU Mother

I couldn’t work around sick babies. I don’t know how you do it.” The infamous statement every neonatal professional has heard. Like many NICU nurses, I was called to this field of nursing before having babies of my own.  For many years, I dreamed of having a baby; although, the thought of carrying a baby for nine months was terrifying.

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How To Choose A Partner To Help Enhance Your Patient And Family Education Strategy

It is the goal of all hospitals to make our patients and our communities healthier. As part of that, hospitals must become trusted partners in their patients’ pursuit of health and wellness. This begins with education. And when the patient is a child in the NICU or PICU, education becomes especially important for parents and families. From the moment a child is admitted to the NICU or PICU, parents need to feel as though their providers will go above and beyond to keep them informed and engaged. To achieve this goal, hospitals must design and implement a comprehensive, parent, and

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Leveraging education for parents with children in intensive care to improve care plan compliance and enhance key quality initiatives

Millions of children are admitted to intensive care units each year for critical conditions, accidents, or surgeries. Besides the physical pain, the experience can cause emotional trauma as well. The fear, anxiety, and shock can be overwhelming for patients and their families. Often many families struggle with a sense of frustration and helplessness. Studies show that when parents and families are more educated about their child’s health conditions and care plans, they take a more active role in that care.

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Female hospital administrator working at desk

Leveraging Education to Improve Care Plan Compliance and Enhance Key Quality Initiatives

Millions of people enter the hospital each year for critical conditions, accidents, or surgeries. Besides the physical pain, the experience can cause emotional trauma as well. The fear, anxiety, and shock can be overwhelming. The patient’s family often struggles with a sense of frustration and helplessness. For families of neonates in NICUs, those feelings can be even more profound. Relieving these emotions requires hospitals to have a comprehensive program for educating patients and their families about the patient’s condition and care plan, providing as much detail as possible throughout the entire episode of care. But far too often, that doesn’t

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Pic: Doctor placing stethoscope on distressed baby's chest

5 Opportunities To Improve Post-Discharge Education For Parents Of Neonates

An article published in the Baylor University Medical Center Proceedings stated, “In the context of escalating health care costs and shocking future cost projections, the potential for improved health outcomes through patient education and self-management programs is immense.”[1] At the heart of this idea, according to the authors, is patient engagement. Nowhere is this more true than in the Neonatal Intensive Care Unit (NICU) where research indicates parental involvement and communication are key to positive outcomes.[2] And this communication should extend beyond the walls of the hospital and beyond patient discharge. Babies that have been in the NICU have higher rates

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Pic: happy couple on tablet computer

Three Virtual Technologies that Enhance Parental Engagement and Improve NICU Outcomes

One of life’s greatest joys is having a baby. However, when the baby is born prematurely, that joy can be overshadowed by anxiety and stress. On top of the concern for the baby’s health, parents can feel overwhelming insecure about leaving their newborn in the hospital. Especially while getting back to their normal life routines, particularly when the stay extends for weeks or months. And they have good reason to be concerned. When parents are actively engaged, neonates experience better outcomes. Babies exposed to maternal sounds in the NICU experience fewer cardiorespiratory events.[1] Preterm babies exposed to parental talk achieve

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